Facility & site
Where the hall lives, how resilient it really is, and how you prove it: site model, redundancy and ratings, building spaces, structure, and colocation evaluation.
What it is
Facility covers the decisions that come before any equipment: whether the data center is your own room or building, a colocation cage or suite, or a mix; how much resilience the site must deliver and which rating scheme expresses it; which rooms the building needs; and whether the structure can carry the load. For colocation it also covers how to check a provider’s claims and contract.
This page owns those decisions and links out for the systems inside the building. Power and cooling plant are on Power and Cooling. Cabinets, pathways, and the structured cabling plant are on Racks. Carrier ordering, demarcs, and cross-connect design are on Network: Edge & carrier. Physical access control and CCTV are on Security. Fire suppression and environmental sensing are on Ops. RPO, RTO, and DR runbooks are on Backup.
Key tech subclasses
Site model
Onsite room or building, retail colo, wholesale colo, hybrid, or cloud as the DR target. Sets who runs power, cooling, and physical security, the capex/opex mix, and staffing. Site model →
Redundancy & ratings
N, N+1, 2N; concurrent maintainability vs fault tolerance; Uptime Institute Tiers, TIA-942 Rated levels, EN 50600 availability classes; certified vs “designed to”. Resilience & rating →
Building spaces
White space and gray space, entrance rooms, meet-me rooms, and the TIA-942 distribution areas as rooms. Building spaces →
Structure & seismic
Floor loading, raised floor vs slab, and seismic design of the building and its anchorage. Structure & seismic →
Colo evaluation
Retail vs wholesale terms, evidence for a claimed rating, what an SLA actually commits to, and the contract checklist. Colo evaluation →
Design / build / manage
Design
- Choose the site model and the DR location before sizing any plant
- State the resilience target in rating vocabulary (level and scheme), and decide the onsite availability gap explicitly
- Onsite: list every single point of failure on the one-line diagram. Colo: write the evidence and SLA requirements into the RFP.
- Size white space and support spaces for growth, and confirm floor capacity with a structural engineer
Build
- Onsite: commission against the stated design intent, pulling each path under load. The systems themselves are on Power and Cooling.
- Pursue a constructed-facility certificate only if you will claim a rating
- Colo: verify the certificate for your building or hall, walk the hall, and confirm dual-feed provisioning and contracted kW
Manage
- Keep a single-point-of-failure register and maintenance-window plan current
- Track certificate expiry and surveillance audits
- Review provider maintenance notices, incident reports, and SLA credits regularly; recheck terms before renewal
- Re-test the DR assumption after any facility change
Related comparisons
Sections on this page and the pages that hold the detail.
Site model
Where the primary data center and its DR target live. This choice decides who owns power, cooling, and physical security, your capex/opex mix and staffing, your carrier options, and which side of the availability gap you start on. Retail and wholesale definitions are from Uptime Intelligence. The trade-offs are editorial and carry no figures. No pricing. Sources checked 5 Oct 2026.
Options
| Model | Who runs power, cooling, physical security | Cost shape and staffing | Carriers | Commercial terms |
|---|---|---|---|---|
| Onsite room or building | You do: design, build, maintain, and operate everything | Capex for the room and plant. Facilities staff or maintenance contracts for UPS, generator, cooling, and fire systems. Lead time includes construction and any utility upgrade. | Only carriers that will build laterals to your building; you provide the entrances (Network: Edge) | None with a provider, but the resilience you get is the resilience you build and fund |
| Retail colo | Provider runs the plant and building security. You run your cabinets or cage. | Recurring charges. Facility operations move to the provider; you rely on remote hands for physical tasks. | Cross connects to carriers and cloud on-ramps in the building or campus; choice is wide only if the facility is carrier-neutral (Network: Edge) | “Customers purchase a small quantity of space and power, usually by the rack or a fraction of a rack”, at a fixed fee based on maximum power capacity and space. Contracts are standardized (Uptime Intelligence, Dec 2025). |
| Wholesale colo | Provider runs the plant. You often run more of the suite’s fit-out and operations. | Recurring charges, often with power costs passed through. Needs a larger or growing footprint to make sense. | As retail, plus dedicated conduits or a private MMR to the suite, where offered | “Customers purchase a significantly larger quantity of space and power, typically at least a dedicated, enclosed suite of white space.” Terms are negotiated: fixed capacity payments, metered power passed through, cooling fees based on an agreed design PUE, or build-to-suit and powered-shell deals (Uptime Intelligence, Dec 2025). |
| Hybrid | Split by site: each site follows its own row | Two cost models and two operating models to run | Per site, plus DCI between them (Network: Edge) | Common patterns: onsite primary with colo DR; colo primary with cloud DR; onsite for general workloads with a colo cage for tier-1 apps |
| Cloud as DR target | The cloud provider. You cannot inspect or rate its facilities. | Pay for standby capacity and for what runs during a failover | Cloud on-ramps or internet VPN (Network: Edge) | You rely on the provider’s published regional and zonal design and its service SLAs, which are not facility ratings |
Retail vs wholesale is a difference in what you buy and how it is priced, not a fixed size threshold. Size boundaries quoted in kW come from brokers and marketing pages, so this page uses Uptime’s description instead: racks or cages versus a dedicated suite. A small in-house team usually pushes tier-1 workloads toward colo, because colo moves generator, UPS, and cooling maintenance to the provider. The cost is contract risk (renewal pricing, exit cost) and dependence on remote hands. Small, unstaffed edge sites (micro-DC, prefabricated or on-demand capacity) are a separate model; see Services.
Where onsite and colo diverge
The first decision splits the rest of the build. This table covers what changes; each row links to the page that owns the detail.
| Topic | Onsite | Colo | Detail |
|---|---|---|---|
| Site and resilience | You build the room. A typical mid-size room is N+1 with single points of failure. Accept the gap or mitigate it. | You choose a provider and contract a TIA-942 Rated-3 / Uptime Tier III-class facility, backed by evidence and SLA terms | Availability gap |
| Power | Onsite you build the whole chain; in colo you contract kW and A/B feeds | Power | |
| Cooling | Onsite you run the plant; in colo you follow the provider’s rules | Cooling | |
| Racks and layout | Free layout onsite; cage fit-out within provider rules in colo | Racks | |
| Carriers | Your own building entries onsite; cross connects in colo | Network: Edge | |
| Physical security | You run it | Shared with the provider | Security |
| Operations | Onsite you run facility operations; in colo you rely on remote hands | Ops · Network: OOB | |
DR location
Facility decides where the DR target is and what rating it needs. RPO, RTO, replication, and runbooks are on Backup, and the links between sites are on Network: Edge.
- Shared risk. Check that the two sites do not share a utility grid segment, flood plain, seismic zone, or the same carrier routes. Distance alone does not prove independence.
- Synchronous replication. Find out whether any workload needs synchronous replication. If one does, the replication product’s latency limit caps how far apart the sites can be. The requirement is on Backup and the DCI design on Network: Edge.
- Rating relative to the primary. If DR is how you cover a facility outage at the primary, the DR site has to be up when the primary is down. A DR site with the same single points of failure as the primary gives less cover than its distance suggests.
- Cloud DR. You inherit the provider’s regional design and service SLAs. You cannot inspect or certify its facilities, so judge it on published architecture and on your own failover tests.
Site selection
Use this checklist for your own building and for checking a colo’s location. ANSI/BICSI 002-2024 (published May 2024) is the most detailed public reference for site selection and space planning. It covers design methodology, site selection, structural and architectural requirements, and the building systems. It is paywalled.
- Utility capacity and lead time. Ask the utility what capacity is available and when. Uptime’s 2026 outage analysis notes “worsening grid constraints” (Uptime press release, May 2026).
- Natural hazards. Flood, seismic, and severe-weather exposure (seismic design is under Seismic)
- Nearby hazards. Neighbouring industrial sites, flight paths, rail and pipelines. Take separation distances from BICSI 002 or your insurer, not from rules of thumb.
- Fibre and carriers. Which carriers already have fibre nearby, and over how many diverse routes (Network: Edge)
- Access and staffing. Road access for deliveries and fuel, and travel time for your staff and maintenance contractors
Site model design / build / manage
Design
- Decide onsite, colo, or hybrid against your staffing, capex appetite, and the resilience target in Resilience
- Pick the DR location with shared-risk checks, then hand the RPO/RTO work to Backup
- For colo, decide retail or wholesale by the terms you need, not by a kW threshold
Build
- Onsite: confirm utility capacity and carrier laterals in writing before committing to the building
- Colo: run the colo evaluation before signing
Manage
- Revisit the site model at each major refresh or contract renewal
- Re-check DR shared-risk assumptions when either site, its utility, or its carriers change
Resilience & facility rating
How much redundancy the facility has, what it protects against, and how a rating proves it. Sources are Uptime Institute and TIA pages, a TÜV NORD summary of EN 50600, and Uptime’s outage research. The standards themselves (Uptime Tier Standard: Topology, ANSI/TIA-942-C, EN 50600) were not read in full: TIA and CENELEC texts are paywalled and the Uptime standard requires registration. Where this section relies on a secondary source it says so. Power and cooling topologies that deliver these levels are on Power and Cooling. Sources checked 5 Oct 2026.
Redundancy: components vs paths
N is the capacity needed to carry the full load. N+1 adds one independent spare component, for example five units where four carry the load. 2N duplicates each system in full (Vertiv, educational article). The vocabulary counts boxes. The ratings below also count distribution paths: the switchboards, transfer switches, UPS output bus, static bypass, cable routes, and chilled-water pipework that connect the boxes to the IT load.
A networking analogy is close: N+1 components on one path is like redundant line cards and power supplies in a single chassis. You can survive a card failure and swap a card live, but backplane or supervisor work still needs an outage. Two paths is two chassis with dual-homed hosts.
| Configuration | Protects against | Does not protect against | Closest rating level |
|---|---|---|---|
| N, single path | Nothing beyond the components’ own reliability | Any component failure or planned maintenance | Level 1 |
| N+1 components, single path | Failure or planned removal of one component (one UPS module, one cooling unit) | Work on, or failure of, a shared path element (switchboard, transfer switch, UPS output bus, chilled-water header). These need an outage window. | Level 2 |
| N+1 components, two paths (one active) | Planned work on any component or path element without an outage | A fault during maintenance, or a fault on the active path, can still drop load | Level 3: concurrently maintainable |
| 2N or 2(N+1), two active, separated paths | Any single unplanned fault, including on a path | Multiple simultaneous faults; operational error that affects both sides | Level 4: fault tolerant |
The “closest rating level” column follows the level definitions below: all three schemes put the step from level 2 to level 3 at the second distribution path, not at more spare components. A matching configuration is not a rating; certification also checks many details this table leaves out.
Concurrent maintainability vs fault tolerance
Concurrently maintainable means planned work causes no outage. Uptime: “A Tier III data center requires no shutdowns for equipment replacement and maintenance. A redundant delivery path for power and cooling is added.” Fault tolerant means an unplanned single failure causes no outage. Uptime: “Fault Tolerance means that when individual equipment failures or distribution path interruptions occur, the effects of the events are stopped short of the IT operations” (Uptime Journal, updated Apr 2021).
The practical consequence: a level-3 facility is not fault tolerant. While one path is out for maintenance, the site runs on a single path, and a failure in that window can drop load. Ask any provider how it schedules and controls that exposure.
Rating schemes compared
Three schemes are in common use. Their levels line up broadly at the path boundary, but they are analogous, not equivalent: scope and criteria differ, especially on generators, physical security, and telecom spaces. Do not translate a certificate in one scheme into a level in another.
| Level | Uptime Institute Tier | TIA-942 Rated | EN 50600 availability class |
|---|---|---|---|
| 1 | Tier I: basic capacity | Rated-1, Basic: single-capacity components, single non-redundant path | AC1: single path, no redundant components |
| 2 | Tier II: redundant capacity components for power and cooling | Rated-2, Redundant Component: redundant components, non-redundant path | AC2: single path with redundant components |
| 3 | Tier III: concurrently maintainable, redundant delivery paths | Rated-3, Concurrently Maintainable: redundant components and redundant distribution paths | AC3: multiple paths (one active) with redundant components |
| 4 | Tier IV: fault tolerant, independent and physically isolated systems | Rated-4, Fault Tolerant: active redundant paths | AC4: multiple active paths, fault tolerant |
| Sources | Uptime Tiers · Uptime Journal | TIA certification · TIA one-pager (Jun 2023, repost) | TÜV NORD (certifier) |
Uptime Institute Tiers. Cover site-infrastructure topology: power and cooling. Operations are assessed separately (see certification below). Availability percentages are not part of the scheme: “In 2009, Uptime Institute removed all references to ‘expected downtime per year’… The current Tier Standard of Topology does not assign availability predictions to Tier levels” (Uptime Journal). Per-Tier availability percentages that still circulate are legacy figures, not Tier properties. Uptime’s 2018 Topology update clarified “the need for on-site power generation” (trade press, Mar 2018), and a vendor author citing an Uptime paper reports that for Tier III and IV “the generator, not the utility, is to be treated as the primary source of power” (CSE Magazine, 2014). Both are secondary sources.
TIA-942. The current revision is ANSI/TIA-942-C, published May 2024. Its changes touch “telecommunications, power, cooling, architecture, fire protection, safety, and physical security” (TIA), so a TIA-942 rating says more than an Uptime Tier about telecom spaces and the building. TIA dropped the word “Tier” for “Rated” from its 2014 edition at Uptime’s request, and uses Arabic numerals where Uptime uses Roman (EPI, a TIA-licensed certification body, 2017). The standard is paywalled.
EN 50600. The European series. Besides availability classes it defines protection classes (unauthorized access, fire, environmental events) and granularity levels for energy-efficiency monitoring (TÜV NORD). Its international counterpart is the ISO/IEC 22237 series, which TÜV USA describes as “the direct evolution and international equivalent of the European EN 50600 standard” (TÜV NORD / TÜV USA, a certifier and so a secondary source). There is no single scheme owner: certification is offered by bodies such as TÜV, so check the certifier, the parts and classes in scope, and the date.
Certified vs “designed to”
A rating means something only when an independent body has awarded it for a named facility and the award is current. Both Uptime and TIA certify the design and the constructed facility separately, and both let awards lapse.
| Award | What was checked | Validity | Sources |
|---|---|---|---|
| Uptime TCDD (Tier Certification of Design Documents) | Design documents only | Awards issued after 1 Jan 2014 “expire two years after the award date”. Uptime calls it “provisional in nature and intended as a checkpoint”. | Uptime terms · Uptime Journal, 2015 |
| Uptime TCCF (Constructed Facility) | The built facility, on site | “Valid until the facility is modified, including any changes to the capacity components or distribution paths” | Uptime terms |
| Uptime TCOS (Operational Sustainability) and M&O Stamp | How the site is operated and maintained | TCOS: three years for Gold, two for Silver, one for Bronze. M&O Stamp: two years. | Uptime terms · Uptime certification |
| TIA-942 Design | Design documents | One year, extendable if the facility is not yet operational | TIA certification |
| TIA-942 Facilities | The facility, physically inspected on site | Three years, with surveillance audits in years 1 and 2 and recertification in year 3 | TIA certification |
| Uptime Tier-Ready / TIA-942 Ready | Prefabricated or modular designs, not a constructed site | TIA Ready: one year | Uptime Tiers · TIA certification |
TIA-942 audits must be done by a TIA-licensed certification body, not by individual auditors, and TIA publishes a registry of certified data centers (TIA). In 2015 Uptime stopped issuing design-only certifications to North American commercial data center providers, citing their use as marketing for facilities that had not been certified as built (Data Center Knowledge, Jul 2015).
Wording on this site. “Tier III” or “Rated-3” is used only for a facility holding a current certificate. An uncertified design is described by its intent: “concurrently maintainable design intent” or “fault-tolerant design intent”. “Tier III-class” or “Rated-3-class” is used only as a contract target, meaning equivalent intent that the provider must back with evidence. It does not mean certified. A provider’s “built to Tier III standards” without a current constructed-facility certificate is a claim, not evidence.
Decision point: the onsite availability gap
The gap. A typical mid-size onsite room has N+1 UPS modules and N+1 cooling units but a single distribution path: one utility service, one transfer switch, one main switchboard, one UPS output bus or shared static bypass, one generator or no spare generator, one chilled-water loop, and some single-corded IT, often in a single fire zone. That matches level-2 topology. It is not concurrently maintainable: work on any shared element needs an outage window, and a fault on one drops the load. A colo contracted at Rated-3 / Tier III-class targets the level above it, and has to prove it (see the colo checks below). Uptime’s 2026 outage analysis says “Power remains the leading cause of impactful outages”, with failures in UPS systems, transfer switches, and generators dominating (Uptime press release, May 2026). Those are exactly the shared elements on that list.
Onsite: choose one, explicitly
| Option | What you do | What it costs you | Locks in |
|---|---|---|---|
| 1. Accept N+1 with known single points of failure | Document every single point of failure. Plan maintenance windows the business agrees to. Make DR cover a full facility outage. Tell the business the real target in writing. | Planned outages for path maintenance; exposure to any path fault; more weight on DR | How much DR must cover; maintenance windows in Ops |
| 2. Invest to close the gap | Add a second distribution path for power and cooling, treat on-site generation as the primary source, and dual-cord the IT. Describe the result as “concurrently maintainable design intent”, or certify it (TCDD then TCCF, or TIA-942 Design then Facilities). | Capital, space for the second path, and more maintenance. Not always possible in an existing room. | Power and cooling topology on Power and Cooling; rack PDU and cord choices on Racks |
| 3. Place tier-1 workloads in colo or DR | Keep the onsite room for workloads that tolerate planned outages. Run tier-1 apps in a contracted Rated-3 / Tier III-class colo, or make DR active for them. | A second site model to run (hybrid); DCI and replication between sites | Where tier-1 runs; DCI on Network: Edge; replication on Backup |
Colo: verify, don’t assume
- Evidence. A current certificate for your building or hall, checked against the issuer’s records (evidence ladder)
- SLA terms that match the rating. Maintenance not excluded from measurement, grid exclusions understood, the dual-feed definition, and the remedy cap (reading the SLA)
- Operations. TCOS or an M&O Stamp, or the provider’s maintenance and incident history for the hall
Operations matter as much as topology
Ratings describe the plant, not how it is run. Uptime: “the long-term value of any site is determined by how well it performs in production, which is largely a function of how it is operated” (Uptime Journal). Its 2026 analysis found that “Failures to follow established procedures remain the leading driver of human error-related outages” (Uptime press release, May 2026), and the 2025 edition found human error involved in two-thirds to three-quarters of outages (Data Center Knowledge, May 2025). Concurrent maintainability only helps if maintenance follows written procedures that switch paths correctly. Runbooks, change control, and monitoring are on Ops.
Resilience design / build / manage
Design
- State the target as a level and a scheme (for example “Rated-3-class, concurrently maintainable design intent”), not as a percentage
- Onsite: mark every shared path element on the one-line diagram and choose one of the three gap options in writing
- Decide early whether you will certify. Certification has to be planned from design documents onward.
Build
- Test every path and transfer under load before go-live. The power and cooling systems are on Power and Cooling.
- If you claim a rating, obtain the constructed-facility certificate; a design certificate alone does not prove the build
Manage
- Keep the single-point-of-failure register current after every change. A TCCF lapses when capacity components or paths change.
- Track TIA surveillance audits and certificate expiry dates
- Review outages and near misses against the stated design intent
Building spaces
The rooms a data center needs, their purpose, and where they sit. Facility owns the rooms, their sizing, location, and separation. What goes inside is owned elsewhere: pathways, cabinets, and the structured cabling plant on Racks; carrier ordering, demarcs, and the cross-connect process on Network: Edge; access control on Security. Functional-area definitions are from a vendor summary of TIA-942-A, because the standard is paywalled. Sources checked 5 Oct 2026.
White space and gray space
White space is the computer room where IT equipment runs. Gray space is the support space: electrical rooms, UPS and battery rooms, mechanical plant, the generator yard, the loading dock, and staging and storage. “Gray space” is industry usage rather than a term defined in TIA-942. Plan both together: gray space grows with IT load, and adjacency matters for cable and pipe runs, equipment delivery routes (doors, corridors, lifts), and keeping maintenance staff out of the computer room. Plant sizing is on Power and Cooling.
Entrance room
The entrance room is “where the service enters the data center. It contains demarcation points to the service provider’s network and backbone cabling to other buildings” (Fluke Networks summary of TIA-942-A, 2018). As a space, decide how many entrance rooms you need, where they sit relative to the main distribution area, and who may enter them, since carrier technicians need access. Put the building-entry points for each entrance room (conduit sleeves and wall or floor penetrations) on separate building faces, so the pathways do not converge before they reach the rooms. Diverse entrances and routes are the core of carrier diversity; route diversity, separation figures, and the audit are on Network: Edge.
Meet-me room
In a colo, the meet-me room (MMR) is the provider-run room where carriers and customers interconnect. It is the colo’s shared entrance room. As a space, ask how many MMRs the building has, whether they are separated (different floors, fire zones, and entrances), which building entrances feed each MMR, and who controls access. Ordering and routing cross-connects through them is on Network: Edge.
Distribution areas
TIA-942 names the spaces that structure the cabling hierarchy. Here they matter as rooms or zones to plan for; the cabling inside them is on Racks.
| Area | Role | Notes |
|---|---|---|
| ER: entrance room | Carrier service entry and demarcation | See above |
| MDA: main distribution area | “Core switches and routers for connecting to the LAN, SANs and other areas” | The centre of the cabling star. Place it to keep runs to the ER and to all rows short. |
| IDA: intermediate distribution area | “An optional area primarily used in large data centers” | Rare at enterprise scale |
| HDA: horizontal distribution area | Distribution point for the equipment areas | Often not needed as a separate space in top-of-rack designs. Cabling topology is on Racks; ToR vs EoR is on Network: Fabric design. |
| ZDA: zone distribution area | Optional consolidation point | “Not commonly used in most enterprise data centers” |
| EDA: equipment distribution area | “Houses the end equipment (e.g., servers)” | The cabinet rows |
| Sources | Fluke Networks, Jul 2018 (summarizes TIA-942-A) | |
Building spaces design / build / manage
Design
- Size white space and gray space together, for the growth you plan, not just day 1
- Plan entrance rooms and their separation together with the carrier diversity design on Network: Edge
- Place each entrance room’s building-entry points (conduit sleeves, penetrations) on a separate building face so pathways do not converge before the rooms (Network: Edge)
- Check delivery routes (doors, corridors, lifts, ramps) for the largest and heaviest items you will install
Build
- Confirm entrance-room access rules with carriers before they install
- In colo, get the MMR count and separation in writing
Manage
- Keep room drawings and their access lists current
- Keep gray space clear; do not let it turn into storage that blocks maintenance
Structure & seismic
Whether the building can carry the equipment and keep it in place. This section is a set of questions for a structural engineer, not design values: the governing standards are paywalled and the values depend on jurisdiction. Rack weight ratings and cabinet seismic kits are on Racks; airflow under a raised floor is on Cooling. Sources checked 5 Oct 2026.
Floor loading
Loaded cabinets, UPS battery cabinets, and liquid-cooling units concentrate weight on small footprints. Check both the uniform load (spread over the floor area) and the concentrated load (point loads under feet and casters), and the delivery route as well as the final position. TIA-942 sets a floor-loading criterion for Rated-3. A TIA-licensed certification body says auditors may accept a lower floor capacity if the operator shows it has a process to keep the floor from being overloaded (EPI FAQ, a secondary source; the standard is paywalled). Have a structural engineer confirm the actual slab. In colo, ask for the hall’s rated floor load in writing.
Raised floor vs slab
As a building decision, a raised floor needs extra slab-to-slab height, ramps or level changes at doors, and seismic bracing for its pedestals, and the floor tiles and pedestals become part of the load path. A slab (hard floor) puts equipment directly on the structure and moves cable and pipe routes overhead. Whether underfloor air supply still makes sense is a cooling decision (Cooling); pathways are on Racks.
Seismic
In the US, building codes reference ASCE 7, whose Chapter 13 covers nonstructural components such as equipment and its anchorage. ASCE 7-22 changed how seismic forces on equipment anchorage are calculated (Simpson Strong-Tie engineering blog, May 2026, a secondary source). In Europe the counterpart is Eurocode 8 (EN 1998). Questions for the structural engineer and the building official:
- Which code edition applies, and what seismic design category the site falls in
- Whether the owner or the jurisdiction will treat the data center as essential, which raises the design forces on equipment and anchorage
- Whether active equipment (UPS, generators, cooling units) needs seismic certification from its manufacturer
- How cabinets, raised-floor pedestals, overhead pathways, and battery racks are anchored or braced
Structure design / build / manage
Design
- Give the structural engineer worst-case cabinet, battery, and plant weights with footprints, including growth
- Decide raised floor vs slab together with cooling and pathway design
- Confirm seismic code edition and design category early; they affect anchorage and equipment choice
Build
- Inspect anchorage and bracing before handover
- Colo: get the hall floor rating in writing and plan heavy cabinets within it
Manage
- Re-check floor loading when density rises or liquid cooling is added
- Keep the as-built anchorage record with the facility documents
Colo evaluation
How to check a colocation provider’s rating claim, read its SLA, and build the contract checklist. Providers are not ranked here. The SLA example is one provider’s public SLA, used to show what to read, not as a benchmark. Contracted kW, density, fit-out, cross-connect process, and remote access design are owned by other pages and linked. No pricing. Sources checked 5 Oct 2026.
Retail vs wholesale terms
Retail colo is bought by the rack or cage at a fixed fee based on maximum power capacity and space, under a standardized contract. Wholesale is bought as a dedicated suite on negotiated terms, which can include a fixed capacity payment, metered IT power passed through, cooling fees calculated as actual power times an agreed design PUE, utilization factors, blended fixed and variable models, or build-to-suit and powered-shell arrangements (Uptime Intelligence, Dec 2025). Model every option against your expected power use, not just the headline rate.
Evidence for a claimed rating
Rank what the provider shows you, strongest first:
| Evidence | What it proves | What to check |
|---|---|---|
| 1. Current constructed-facility certificate: Uptime TCCF or TIA-942 Facilities. Stronger still with TCOS or an M&O Stamp. | The built facility met the level when assessed; with TCOS or M&O, operations were assessed too | Site address, building, and hall named on the certificate; current date; TIA surveillance audits; no plant changes since the award |
| 2. Design-only or expired certificate: TCDD, TIA-942 Design | The design was reviewed. The build was not proven. | Dates against the two-year (TCDD) and one-year (TIA Design) validity |
| 3. Third-party report: an engineering assessment or an EN 50600 certificate from a named body | Depends on scope | Who issued it, which parts and classes, which hall, and the date |
| 4. “Designed to” or “compliant” with no certificate | Nothing on its own. It is a claim. | Ask for one-line diagrams, maintenance history, and whether planned maintenance has ever caused a customer-visible outage |
On multi-building campuses one hall can be certified and another not, so match the certificate to the space you will occupy. Compliance attestations such as SOC 2 reports and ISO/IEC 27001 certificates cover the provider’s controls (security and availability processes), not its power and cooling topology. You will still want them as evidence for your own audits. Physical security controls are on Security.
Reading the SLA
A colo SLA usually measures something narrower than the rating suggests. One large provider’s published colocation SLA is a useful public example:
| Clause | Example wording | What to ask any provider |
|---|---|---|
| Dual-feed definition | Dual power feed 100%, single feed 99.98%. For dual feed, the commitment “covers power to at least one power feed at any one time (and does not guarantee power from both power feeds at the same time)”. | Is the headline figure per feed pair? What applies to single-corded equipment? Dual-cord everything that matters. |
| Maintenance | “All measurements of service level standards will be suspended during scheduled maintenance.” | Maintenance is exactly when concurrent maintainability is supposed to protect you. Has planned maintenance ever caused a customer-visible outage? |
| Grid exclusion | Excludes “a power grid failure outside of [the provider’s] control” | How is a utility outage that the generators fail to carry treated? That is the event the generator plant exists for. |
| Customer overload | Excludes customer usage that “trips a breaker or otherwise exceeds any power consumption limits” | How contracted kW and breaker limits are set and measured (Power) |
| Remedy | Credit of 25% of the affected space’s MRC, and “Credits for any Space will not exceed 25% of the MRC for such Space”. Claims are due in writing within 15 days of month end, and credits are “the sole and exclusive remedy”. | What the cap is, the claim process, and whether any other remedy (termination right) applies after repeated failures |
| Cross connects and remote hands | Not covered by the power clauses above | Do cross connects and remote hands have their own SLA, separate from power: install interval, repair time, and response time? How is each measured, and how is it credited? (Network: Edge, Network: OOB) |
| Sources | Verizon Colocation SLA (PDF) | |
Credits are small next to outage cost. In Uptime’s 2025 surveys, 57% of respondents said their most recent major outage cost more than $100,000, and about one in five said more than $1 million (Uptime press release, May 2026). Treat an SLA as a signal of the provider’s confidence, not as insurance.
Contract checklist
- Rating evidence for your hall, per the evidence ladder, with a duty to tell you if a certificate lapses
- Contracted power: kW per cabinet or cage, A/B feeds, and whether it is breaker-based or metered (Power)
- Density and containment rules (Cooling)
- Cage fit-out rules (Racks)
- Carrier neutrality: how many carriers and cloud on-ramps are present, and whether you may bring any carrier
- Cross-connects: price model, lead time, a written diversity commitment, and the fibre type offered for cross connects, since some providers are single-mode only (Network: Edge)
- Remote hands: scope, hours, response commitment, and billing, and whether no-fault-found tests are billable (Network: OOB)
- Access and escort rules, access lists, and shipping, receiving, and storage (Security)
- Maintenance notices: notice period, and how path switching is communicated
- Incident reporting: a committed delivery time for root-cause reports
- Compliance reports available to you for your own audits
- Expansion rights or right of first refusal on adjacent space
- Term, renewal price escalation, early termination, and exit (decommissioning and removal obligations)
Colo evaluation design / build / manage
Design
- Put rating evidence, SLA terms, and the contract checklist into the RFP
- Read the SLA definitions and exclusions before comparing headline percentages
- Plan dual-corded equipment on A/B feeds so the SLA actually applies
Build
- Check the certificate against the issuer’s records and walk the hall you will occupy
- Confirm A/B feed provisioning, contracted kW, and cross-connect diversity at turn-up
Manage
- Track maintenance notices, incident reports, and SLA credits against the contract
- Watch certificate validity and surveillance audits
- Start the renewal review well before the notice date
Sources
All checked 5 Oct 2026. Standards bodies and Uptime Institute are primary. Trade press, vendor, and certifier pages are marked as secondary where the page relies on them for a standard’s content. Research notes with per-claim detail are kept with the site source.
| Source | Type | Used for |
|---|---|---|
| Uptime Institute: Tiers | Primary | Tier summary; Tier-Ready program |
| Uptime Journal: Tier explainer (updated Apr 2021) | Primary | Tier III/IV definitions; no availability figures since 2009; operations |
| Uptime Institute: Tier Certification | Primary | TCDD, TCCF, TCOS |
| Uptime Institute: certification terms | Primary | Award validity |
| Uptime Journal, Mar 2015 | Primary | Why design certificates expire |
| Uptime Intelligence, Dec 2025 | Primary | Retail vs wholesale colo |
| TIA: ANSI/TIA-942 | Primary | Revision C, May 2024; scope |
| TIA: TIA-942 certification | Primary | Rated definitions; certification types and validity |
| TIA: certification bodies | Primary | Licensed bodies; registry |
| TIA-942 one-pager (Jun 2023, reposted by DCmag) | Primary (repost) | Rated-1 to Rated-4 names and descriptions |
| EPI: Uptime vs TIA-942 (2017) | Secondary (TIA-licensed certification body) | “Tier” to “Rated” history |
| EPI: floor-loading FAQ | Secondary (TIA-licensed certification body) | TIA-942 Rated-3 floor-loading criterion; how auditors apply it |
| TÜV NORD: EN 50600 | Secondary (certifier) | Availability classes, protection classes, granularity levels |
| TÜV NORD: ISO/IEC 22237 | Secondary (certifier) | ISO/IEC 22237 as the international equivalent of EN 50600 |
| BICSI 002-2024 press release (May 2024) | Secondary (trade reprint) | BICSI 002 scope |
| Structured Cabling News, Mar 2018 | Secondary (trade press) | 2018 Tier Standard: Topology update |
| CSE Magazine, Mar 2014 | Secondary (vendor author) | Generator as primary source |
| Data Center Knowledge, Jul 2015 | Secondary (trade press) | Design-only certification policy for North American providers |
| Uptime Institute: Annual Outage Analysis 2026 press release (May 2026) | Primary | Outage causes; outage cost survey; grid constraints |
| Data Center Knowledge, May 2025 | Secondary (trade press) | 2025 outage findings |
| Vertiv: N+1 redundancy | Vendor educational | N, N+1, 2N vocabulary |
| Fluke Networks, Jul 2018 | Secondary (vendor, TIA-942-A) | Functional areas |
| Simpson Strong-Tie SE blog, May 2026 | Secondary (manufacturer) | ASCE 7-22 Chapter 13 |
| Verizon Colocation SLA (© 2022, 2025) | Primary (provider) | SLA clause examples |